A) Pricing Strategy
At Call A Drone Delivery Services, we will keep the costs of our administrations/services beneath the normal market rate for the majority of our clients by keeping our overhead low and by gathering installment ahead of time from corporate associations who might consistently get heaps of bundles to be conveyed by means of automatons to their huge demographic base. Furthermore, we will likewise offer extraordinary limited rates to every one of our clients at standard interims.
The payment policy adopted by Call A Drone, Delivery Services, is all inclusive because, we are quite aware that different customers prefer different payment options but at the same time, we will ensure that we adhere by the financial rules and regulations of the Republic of South Africa. These are the payment options that call a drone Delivery Services, will make available to the clients;
? Payment through bank transfer
? Payment with cash
? Payment through credit cards/Point of Sale Machines
? Payment through POS machines
? Payment through online bank transfer
? Payment through check and
? Payment through bank draft
In the latter, we have chosen banking platforms that will enable our customers to make payment for our services without any stress or hassle on their part. Call A Drones bank account numbers will be made available on our website and promotional materials to clients who may want to deposit cash or make online transfer for our services.
For consumers who are using cards and online transactions there will be a standard service fee that will be charged, which will also allow them to use these services at no huge expense.
B) Promotional Strategy
Publicity and Advertising Strategy
Despite the fact that our commercial drone delivery services business is well located, we will still go ahead to intensify publicity for the business. We are going to explore all available means to promote our commercial drone delivery services business. Call A Drone Delivery Services, has a long-term plan of expanding our drone delivery services all around Africa.
As a matter of fact, our publicity and advertising strategy is not solely for winning customers over but to effectively communicate our brand. Here are the platforms we intend leveraging on to promote and advertise Call A Drone Delivery Services;
? Place advertisements on community-based newspapers, radio and television stations
? Encourage the use of word of mouth publicity from our loyal customers
? Leverage on the internet and social media platforms like YouTube, Instagram, Facebook, Twitter, LinkedIn, Snapchat, Google+ and other platforms to promote our business
? Ensure that our we position our banners and billboards in strategic positions all around South Africa
? Distribute our fliers and handbills in target areas in and around our neighborhood
? Advertise our commercial drone delivery services business in our official website and employ strategies that will help us pull traffic to the site
? Brand all our drones, official cars and trucks and ensure that all our staff members and management staff wear our branded uniform.
C) Distribution Strategy
Before picking an area for Call A Drone Delivery Services, we directed a careful market overview and attainability reads with the end goal for us to have the option to infiltrate the accessible market and become the favored decision for inhabitants and organizations in and around South AfricaJohannesburg. We have point by point data and information that we had the option to use to structure our business to draw in the quantity of clients we need to pull in per time. We employed specialists who have great comprehension of the business ramble conveyance administrations line of business to enable us to create advertising procedures that will enable us to accomplish our business objective of winning a bigger level of the accessible market in South AfricaJohannesburg.
D) How we will use our services to create value for our stakeholders in a more sustainable way.
In summary, Call A Drone Delivery Services will adopt the following sales and marketing approach to win customers over:
? Open our commercial drone delivery services business in a grand style with a party for all.
? Introduce our commercial drone delivery services business by sending introductory letters alongside our brochure to organizations, households and key stakeholders in and around South Africa.
? Make use of attractive handbills to create awareness and also to give direction to our office facility
? Position our signage / flexi banners at strategic places around Columbus Ohio
? Position our greeters to welcome and direct potential customers
? Create a loyalty plan that will enable the use of rewards our regular customers
? Engage on roadshows within our neighborhood to create awareness for our commercial drone delivery services business.
Call A Drones organizational Structure, key competencies and skills
Call A Drone convey administrations and doesn’t expect to begin a business ramble conveyance business without a strong structure; our expectation of beginning a business ramble conveyance administrations business is to fabricate a standard business that can positively lead in the business. We will guarantee that we set up the correct structures that will bolster the sort of development that we have at the top of the priority list while setting up the business. We intend to contract individuals that are qualified, fair, client driven and are prepared to work to enable us to construct a prosperous business that will profit every one of the partners. In actuality, benefit sharing game plan will be made accessible to all our senior administration staff and it will be founded on their exhibition for a time of ten years or more.
We have decided to hire qualified and competent hands to occupy the following positions that will be made available at Call A Drone delivery service
Chief Executive Officer CEO:
Increases managements effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
Creates, communicates, and implements the organizations vision, mission, and overall direction i.e. leading the development and implementation of the overall organizations strategy.
Answerable for fixing prices and signing business deals, Responsible for providing direction for the business, in charge of signing checks and documents on behalf of the company, Evaluates the success of the organization
Admin and HR Manager
Human resources manager are overseers of the human resources department and insurers of the functions and tasks being carried out by the HR team. They are often seen as the link between an organizations management and its employees, as their work runs the gamut from providing consultation on their strategic planning with top executives to recruiting, interviewing and hiring new staff.
In charge of regulating the smooth running of HR and regulatory undertakings for the association, maintains office supplies by checking stocks; putting in and facilitating requests; assessing new items. Guarantees activity of hardware by finishing preventive support prerequisites; calling for fixes. Characterizing occupation positions for enlistment and overseeing talking process, carrying out acceptance for new colleagues, Responsible for preparing, assessment and appraisal of representatives, Responsible for masterminding travel, gatherings and arrangements, Oversee the smooth running of the everyday office exercises.
Responsible for managing the daily activities in the warehouse, receiving maintaining and distributing operations by initiating, coordinating and enforcing program, operations and personnel policies and procedures.
Responsible for maintaining physical conditions of the warehouse by planning and implementing new design layouts; inspecting equipment and issuing work orders for repairs and requisitions for replacement.
In charge of dealing with the everyday exercises in the warehouse. Guarantees that legitimate records of merchandise implied for delivery that are kept in the distribution center. Guarantees that the store office is fit as a fiddle and merchandise are appropriately orchestrated and simple to find. Interfaces with third party providers (merchants), Control products conveyance and the delivery chain inventory-
Generally, information technologists design, operate or maintain technology products. Regardless of the sector they operate in IT specialists provide similar services related to software, hardware, database. Web resources, networks and enterprise systems.
During the process of delivering they monitor the process to ensure that the product arrives in its rightful destination, Responsible for installing and maintenance of computer software and hardware for the organization.
Some of the related duties of an information technology specialist can include network management, software development and database administration. IT specialists may also provide technical support to a business or an organization’s employees and train non-technical workers on the business information system.
Screens the delivery of bundles from our office/distribution center to customer’s goal, Responsible for introducing and upkeep of PC programming and equipment for the association, Manages co ordinations, store network programming, the association’s site, Web servers, internet business programming and POS frameworks. likewise Manages the association’s CCTV while Handling other technological and IT related obligations.
An accountant prepares asset, liability and capital account entries by compiling and analyzing account information, summarizes current financial status by collecting information and preparing balance sheet, profit and loss statement, and other reports. Substantiates financial transactions by auditing documents. They ensure that there is compliance with taxation and handle all financial transactions for the organization, develop financial systems and policies.
Cashiers are responsible for welcoming customers, answering their questions and helping them to better able to locate items and providing advice or offer recommendations. Operating scanners, scales, cash register and other electronics. accepting payments and ensuring all prices and quantities are accurate and providing a receipt to every customer as a proof of purchase of items.
Client Service Executive
Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level, Through interaction with customers on the phone, uses every opportunity to build clients interest in the companys products and services, Manages administrative duties assigned by the human resources and admin manager in an effective and timely manner and Consistently stays abreast of any new information on the organizations products, promotional campaigns etc. to ensure accurate and helpful information is supplied to customers when they make enquiries.
Drone Delivery Operators
Assists in loading and unloading drones while Maintaining a logbook of their drone flying/delivery activities to ensure compliance with federal regulations, Keeps a record of drone inspections and make sure the drone is equipped with tracking devices, Assists the transport and logistics manager in planning their route according to a delivery schedule., Comply with drone delivery rules and regulations (size, weight, route designations, parking, break periods etc.) as well as with company policies and procedures
Collect and verify delivery instructions and Report defects, accidents or violation
Sales and Marketing Manager
Manages external research and coordinate all the internal sources of information to retain the organizations best customers and attract new ones. Models demographic information and analyze the volumes of transactional data generated by customer purchases, Identifies, prioritizes, and reaches out to new partners, and business opportunities. Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of development projects., Responsible for supervising implementation, advocate for the customers needs, and communicate with clients, Develops, executes and evaluates new plans for expanding sales, Documents all customer contact and information, Helps to increase sales and growth for the company.
SALES AND MARKETING STRATEGY
Sources of income:
Call A Drone delivery services, is in business to deliver parcels with the help of drone in and around South Africa. In essence, our source of income will be the delivery of medicines and vaccines, and retrieving medical samples, into and out of remote or otherwise inaccessible regions and transporting packages, machine components, food or other goods with the aid of drones.
One thing is certain when it comes to commercial drone delivery business, if your company is well publicized and centrally positioned coupled with effective and reliable delivery services, you will always attract customers cum sales and that will surely translate to increase in revenue generation for the business.
We are well positioned to take on the available market in and around South Africa Johannesburg. and we are quite optimistic that we will meet our set target of generating enough income from the first six months of operation and grow the business and our clientele base.
We have been able to critically examine the commercial drone delivery services line of business and we have analyzed our opportunities in the industry, and we have been able to come up with the following sales forecast. The sales projections are based on information gathered on the field and some assumptions that are peculiar to startups in South Africa Johannesburg.
First Fiscal Year: R6.000.000 (6 million sales)
Second Fiscal Year: R18.000.000 (18 million sales)
Third Fiscal Year: R50.000.000 (50 million sales)
Hoping that there won’t be major economic breakdown, the projection was conducted based on the data outcomes which happened to be available in the industry, we should have the ability to identify competitors around us and be still able to charge of the industry. Having same entities supplying the same service to the same location as mine. Please Note – The above projections have every intent to be lower however circumstances might change.